Sump pump maintenance: how to test and look after yours
A sump pump only matters on the day it is needed, which is exactly why so many fail. Most of the flooded basements and cellars we get called to had a pump fitted — it simply had not run or been tested in years.
Groundwater near the Thames and the flood-risk corridor through Egham, Staines, Chertsey and Shepperton makes this more than a theoretical risk.
Test it yourself, twice a year
Do the test in autumn, before the wet months, and again in spring.
- Pour clean water into the sump until the float lifts.
- The pump should start promptly, clear the water and stop cleanly.
- Watch for a pump that starts and stops repeatedly — usually a float or non-return valve issue.
- Check the discharge point outside is actually running and not frozen or blocked.
- If nothing happens, check the supply and RCD before assuming the pump is dead.
Annual service checklist
- Clean silt, grit and debris out of the sump — abrasive silt is what wears impellers out.
- Inspect and free the float switch; check the set levels.
- Check the non-return valve seats properly.
- Inspect the discharge run for leaks, sags and blockage.
- Test running current against the rated figure.
- Check any alarm or telemetry, and the battery backup if fitted.
Do you need a second pump or a battery backup?
If a basement holds anything valuable — a plant room, stock, a habitable room, a server — the honest answer is yes. Two failure modes account for nearly every flood: the pump dies, or the power goes off.
A twin-pump arrangement covers the first. A battery backup or generator feed covers the second. Storm-related power cuts and heavy rain arrive together, so the two risks are not independent.
Signs a sump pump is on the way out
- Running for longer than it used to for the same amount of water.
- Noisy, rattling or vibrating operation.
- Cycling on and off rapidly.
- Visible rust or silt build-up in the chamber.
- Tripping the RCD or breaker.
Need this doing rather than reading about it?
We cover Berkshire, Surrey, Hampshire and into London with our own tanker fleet, 24/7 for emergencies, and a free no-obligation site survey within 25 miles of Ascot.
Common questions
How long does a sump pump last?
It depends far more on duty and silt than on age alone. A pump in a silty sump working hard every winter wears much faster than one that runs occasionally in clean water — which is why annual checks beat guessing from the install date.
Why does my sump pump run constantly?
Usually a failed non-return valve returning water to the sump, a stuck float, or genuinely rising groundwater. The first two are quick fixes; the third may mean the pump is undersized.
Can I fit a sump pump myself?
Fitting the pump is the easy part. Getting the chamber, levels, discharge route and electrical supply right is what determines whether it works when it matters.
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